About Us
Techsply is an independently owned and operated technology services provider in Toronto.
We’re not reliant on store-based sales and exist to support the technology you already own. This impartiality allows us to provide an amazing quality of service with no hidden agenda.
Best of all, we work on-site; wherever you work. There’s no need to bring your tech to us – we’ll come to you at the most convenient time.
We’re here to help
We help individuals and small businesses with their everyday technology headaches, as well as some we’re glad don’t happen everyday! We can:
- Perform maintenance to keep things in running order
- Make upgrades for improved performance and reliability
- Install new software, hardware and peripherals
- Repair defective software, hardware and peripherals
- Recover lost and damaged files or passwords
- Install and maintain a wired or wireless network
- Setup and manage internet access
- Remove and help to prevent malicious software
- Provide impartial advice
How We Work
- We operate on-site, meaning there’s no need to bring your devices to us; we’ll come to you at the most convenient time.
- We think our approach to pricing is fair; we don’t charge supplements for travel time, collection of equipment or for miscellaneous services.
- With our no fix-no fee policy; if we can’t resolve your problem then we make no charge.
Our Services
Our approach to pricing is fair and transparent; if we can’t resolve your problem there’ll be no charge.
Level 1 Support
$49.95
- Fix slow performance/perform a tune-up
- Fix “unable to connect to the internet” errors
- Setup a new wired printer
- more…
Level 2 Support
$69.95
- Removal of viruses, spyware & adware
- Installation/upgrade of operating system
- Setup a Wi-Fi router or access point
- more…
Level 3 Support
$89.95
- Reinstallation of operating system with backup
- Installation of multiple new components
- Backup of system and personal files
- more…
Contact Us
Can’t find what you’re looking for? Not sure we can help? Call and speak to our super-friendly staff or submit your inquiry/support request through one of our handy online forms.
General Inquiries
If you have a general question, want to make a suggestion or give us your secret family recipe for chocolate chip cookies, then this is the place for that. A member of our customer care team will review your message and get straight back to you.
Phone: 416-800-1381
| Monday to Friday | Saturday & Sunday |
|---|---|
| 9.00 am to 5.00 pm | Closed |
Techspert Support
Technology woes? Tell us as much as you can about the problem you're experiencing and one of our Techsperts will get straight back to you.
Phone toll-free: 1-877-795-1381
| Monday to Friday | Saturday & Sunday |
|---|---|
| 8.00 am to 8.00 pm | 11.00 am to 5.00 pm |
TechU
Whether you’re experiencing problems with your computer, printer or network, we're here to help. Our Techsperts are certified in the repair of computer hardware, software and peripherals, and in the installation and maintenance of wired and wireless networks.
Viruses, spyware, adware & pop-ups
On a daily basis we see systems that are infected with viruses, trojans and spyware - there have never been so many malicious pieces of software around!
If you have a correctly configured system which receives regular updates and security patches then you're better protected from these common threats. We can help to stop these threats as well as offering you some safer surfing tips.
Troublesome software
In the majority of cases a computer problem turns out to be software related. These problems are often caused when unfriendly software is installed then removed. They can also be caused by incompatible drivers or software.
Due to the complexity of operating systems, the companies who develop them release regular updates to fix errors and potential security vulnerabilities in the original software. It's important to be using a correctly confugured device that receives regular updates.
Troublesome hardware
Some components wear out with use over time and simply need to be replaced. Any peripheral devices such as printers and scanners can fail to work correctly for many reasons.
We use industy approved techniques to diagnose, troubleshoot and remedy problems. If a part needs to be replaced, we'll advise on what we believe to be the most suitable options. In most cases we can fix or source and install an alternative component.
Improved performance & reliability
Technology is advancing at an alarming rate, and it's possible that the top of the range PC purchased 1 year ago is struggling to do what you want it to.
The good news is, you don't have to buy a new one to benefit from the latest technology. It's often a simple case of upgrading some of the internal components.
We offer a full upgrade service to best suite your needs and pocket.